Privacy Policy

Last updated: 2025-09-16

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

Personal Data: This may include your name, email address, phone number, and shipping address when you create an account or make a purchase.
Usage Data: We may collect information on how the site is accessed and used, including your IP address, browser type, and pages visited.
Cookies: We use cookies and similar tracking technologies to monitor activity on our site and store certain information. For more details, please refer to our Cookie Policy.

2. How We Use Information

Your information may be used in the following ways:

To provide and maintain our services.
To analyze usage and improve our website.
To personalize your experience and deliver content relevant to your interests.
To communicate with you, including sending updates and promotional materials.
To comply with legal obligations.

3. Legal Bases

We process your personal data based on the following legal bases:

Consent: When you have given us explicit permission to process your information.
Contract: When processing is necessary for the performance of a contract with you.
Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests do not override those interests.
Legal Obligation: When we are required to comply with a legal obligation.

4. Sharing with Third Parties

We may share your information with third parties in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processors and shipping companies.
Analytics: We may use third-party services like Google Analytics to monitor and analyze the use of our site. You can review their privacy policy here.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and store certain information. For more details, please refer to our Cookie Policy.

6. International Transfers

If you are located outside phytouniverse.com and choose to provide information to us, please note that we transfer the data, including personal data, to phytouniverse.com and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Data Retention & Security Measures

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

8. User Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

The right to access, update, or delete the information we have on you.
The right to rectification if your information is inaccurate or incomplete.
The right to object to our processing of your personal data.
The right to request the transfer of your personal data.

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under GDPR or CCPA/CPRA.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child, we will take steps to remove that information from our servers.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: [email protected].